OPERATIONS

Remove friction from enterprise operations.

We partner with operations leaders at manufacturers, B2B SaaS, retailers, and industrial firms to take AI into the workflows that actually run your business: invoices, quotes, proposals, onboarding, inventory, renewals. The unglamorous, high-leverage kind.

RESULTS

Operations leaders see measurable friction reduction.

90% reduction in back-office overhead at Global Shop Solutions from AI document ingestion into the ERP
22 min to generate a quote at KPS Mart, a workflow that used to take a designer team two weeks
1–3 months → days media supply-chain onboarding at Ateliere, dropping new studio and distributor setup from a quarter-long cycle to under a week

CHALLENGES

Why operational workflows resist automation.

Operations run on messy inputs: paper invoices in dozens of vendor formats, floor plans that don't follow any schema, contracts strewn across disconnected systems, supply-chain metadata that shifts per vendor. Legacy automation expects clean, templated data. Real operations never have it. The AI-era opportunity is specifically in systems that handle the mess.

Our approach

We embed with the team that lives the workflow, map the actual inputs and exceptions, then build targeted AI systems that handle the high-variance cases: computer vision on unstructured documents, LLMs for cross-system data alignment, human-in-the-loop automation for the roughly 20% that really needs review. Production-hardened, deployed in weeks.

The value

  • Turn high-variance, unstructured inputs (invoices, floor plans, media assets, contracts) into structured data your existing systems can consume.
  • Automate the 80% of routine work that drains your team's time, while surfacing the 20% of real exceptions with full context.
  • Ship production systems in weeks. Senior AE pods embed with your operations team and clear your architecture review.

OUR SOLUTIONS

Real operations systems we've built and shipped.

From manufacturing back-office to charging network operations. A cross-section of the operational work AE has moved into production.

Document & invoice automation

GPT-4 Vision ingesting invoices and vendor quotes into ERP at 95% accuracy, shipped in ~5 weeks. 90% reduction in manual overhead at Global Shop Solutions.

Quote & proposal generation

Computer vision + LLM workflow turning floor plans and competitor RFPs into draft proposals in minutes. KPS Mart: 22 minutes for work that used to take a team two weeks.

Operations & partner enablement

Embedded engineering across driver, partner, and ops surfaces. EVgo: Site Host Portal, EVgo Access, and internal tools that scaled with America's largest fast-charging network.

Supply-chain & onboarding

Multimodal asset summarization at Ateliere. Media supply-chain onboarding cut from 1–3 months down to several days for new studio and distributor clients.

IoT & inventory intelligence

Real-time shelf-inventory system at Marmon (Berkshire Hathaway). Prototype to production in 10 weeks, deployed across the retail solutions sector.

Knowledge retrieval & enterprise automation

Intelligent agents that surface context across CRM, docs, and knowledge bases. Unleash AI's automation workspace for enterprise teams.

Unified work management

Fully customizable dashboards and workflow automation for complex team workflows. SmartSuite: a collaborative platform built to rival Airtable and Monday.

LET'S TALK

Bring us the hard problem.

We'll bring the team that ships.

Get in touch